ASAP – The Association of Serviced Apartment Providers is the not-for-profit trade body for the global serviced accommodation sector.
The Association represents a sector in pursuit of excellence in serviced accommodation, so travellers know they can stay with confidence
The unregulated Serviced Accommodation industry presents the customer with many unknowns and risks.
ASAP aims to minimise those risks for our Members’ clients by driving the sector towards being a safer industry that delivers its customer service and quality promises. As part of this, we have recognised there are three pillars we can promote and live by, complementing the business traveller’s aspirations to travel safely again. These are People, Planet and Principles.
‘People’ might represent hospitality guests and ASAP Members, appointments, developments in HR and training, partnerships with other associations, charitable efforts, celebrating colleagues, introducing the best suppliers, and much more. Hospitality is, after all, about a guest’s head on a pillow at the end of a day.
‘Planet’ – surely at the forefront of everyone’s minds – includes sustainability in all forms, but especially in travel management and hospitality, and the industry’s efforts to lead the green travel movement.
And ‘Principles’. As a trade body that established the first accreditation programme for the serviced accommodation sector, we have established ourselves as determined to lead good practice. Now our focus is on bringing accommodation buyers and standards-checked suppliers together, and making sure accreditation is recognised as the differentiator, so guests can know they can stay with confidence.
ASAP’s core membership consists of serviced apartment providers ranging from small independent companies to large global organisations, many of whom have achieved ISAAP Accreditation but all adhere with a stringent code of conduct.
Please see the Provider listings to find all ASAP members
Want to join?
If you wish to join the ASAP please complete the contact us form HERE and a member of the team will be in contact.
The serviced apartment sector offers fully furnished apartments which will always include kitchen facilities, as well as a living, sleeping area and a bath/shower room, and are available for short-term or long-term stays. Amenities, housekeeping (normally minimum weekly) and a range of services for guests will be included and the cost per night will normally reduce, the longer the length of stay.
In this directory you can search either by serviced apartment or by aparthotel.
Serviced apartments are fully furnished self-contained apartments which will include kitchen facilities, normally in a residential building. Key services such as weekly housekeeping will be included, as well as bed linen, towels and laundry facilities but the level of additional services will be more limited compared to aparthotels. Some have a minimum stay requirement (eg 3 or 7 nights) and the cost per night will normally reduce, the longer the length of stay. Each operator will offer a choice of different apartment types which could range from studios to 1, 2, 3 or 4 bedroom apartments.
Serviced apartments will be managed either on-site or off-site; some may have an on-site reception operating for a limited time; others will offer check-in via a meet and greet service or make keys available via a key safe – please check details with the individual operator.
An aparthotel offers serviced apartments or suites within a purpose-built block, normally with a 24 hour reception as well as other typical hotel services and facilities (for example bar or restaurant, gym, communal space etc). The individual apartments (sometimes called suites) are often more compact than those in a residential building – for example may offer a kitchenette rather than a full kitchen. Usually there is no minimum stay requirement but preferential rates are normally offered for longer stays. Each operator will offer a choice of different apartment types which could range from studios to 1, 2, 3 or 4 bedroom apartments; some aparthotels will offer inter-connecting apartments.
What are the main benefits of staying in a serviced apartment or an aparthotel?
Who are serviced apartments/aparthotels suitable for?
